Privacy Policy

Last updated: May 2026

Paguio Flowers ("we", "us", or "our") operates the website paguioflowers.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our Site.

1. Information We Collect

We may collect the following types of information:

Account information: When you sign in with Google to leave a review, we collect your name, email address, and profile photo as provided by Google.
Order information: When you place an order, we collect your name, delivery address, contact number, and payment details.
Usage data: We may collect information about how you use our Site, including pages visited and browser type.
Reviews: Any reviews or comments you submit are stored and displayed publicly on the Site.

2. How We Use Your Information

To process and deliver your orders
To display your reviews on product pages
To communicate with you about your orders
To improve our products and services
To comply with legal obligations

3. Google Sign-In

Our Site uses Google Sign-In to allow customers to leave reviews. When you sign in with Google, we receive your name, email address, and profile picture from Google. We use this information only to identify your reviews. We do not store your Google password or any payment information associated with your Google account.

4. Data Storage

Your data is stored securely using Google Firebase (Firestore), a cloud database service operated by Google LLC. Data is stored in servers that may be located outside the Philippines. By using our Site, you consent to this transfer.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Delivery partners to fulfil your orders
Payment processors to handle transactions
Google LLC for authentication and database services
Law enforcement if required by law

6. Cookies

Our Site may use cookies and similar technologies to improve your experience. These include cookies set by Google Firebase for authentication purposes. You can disable cookies in your browser settings, though this may affect Site functionality.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your reviews or account data
Withdraw consent for data processing at any time

To exercise these rights, contact us at [email protected].

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Reviews are retained until you request their deletion.

9. Children's Privacy

Our Site is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our Site. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]
Address: Sheridan St., Mandaluyong City, Metro Manila, Philippines